Explain legal and ethical tensions between maintaining...

1.2 Explain how to support effective communication within your own job role. Communication is constantly happening within the day care centre and in my job role I have a responsibility to communicate with staff, service users and other professionals. I use various forms of communication but I also seek to make sure that it is understood. Communication has got to be understood before it can be effective and so I try to ensure comprehension when I am verbally speaking by getting staff to repeat what I have asked them to do. I also write simply worded memos and emails to ensure ease of comprehension. When communicating with other professionals I speak clearly and seek affirmation when organising meetings or planning events. I also†¦show more content†¦I have requested that service users wear their glasses to aid with communication. I have adapted general approach to service users to compensate for blindness. No Speech/Speech Impediments Some of our service users have poor speech or no speech at all. With these service users an alternative form of communication is required or an ability to listen intently and comprehend what they are saying. Picture/objects of reference. A jotter and pen to spell difficult words. For some of our service users I have drawn together objects and photographs of reference and each one acts as a word of vocabulary and provides an ability to communicate effectively. For one of my service users I have encouraged him to spell out difficult words to understand. Comprehension Some of our service users have profound learning disabilities and their level of comprehension and understanding is very limited, however they communicate constantly. Alternative methods could be sought. One individual has been taught to â€Å"eye-point† at what she wants. Another gets quite restless and verbal when he is upset and smiles and giggles when happy. Staff have been informed of how this service user communicates. Time Another challenge to effective communication in the day care centre is time. We are all busy and we don’t always have the time to listen and to communicate the way we should. Better time management. Managing our workload allows us to take time with our service users.Show MoreRelatedCriteria: 4.1, 4.2-Explain the Legal and Ethical Tensions Between Maintaining Confidentiality and Sharing Information. Analyse the Essential Features of Information Sharing Agreements Within and Between Organisations.953 Words   |  4 PagesCriteria: 1.1, 1.2, 1.3-Review the groups and individuals whose communication needs you must address in your work role. Explain how you support effective communication within your work role. Analyse the barriers and challenges to communication within your work role. Being able to communicate is a major feature of being human. Throughout the working day we absorb information and pass this on to other people. Communication is vitally important if a team is to work effectively. Almost everything IRead Morenvq level 5 leadership and management in health and social care unit 11041 Words   |  5 Pagesexternal agencies.    Therefore, my communication has to be clear and concise whilst I am conveying instruction and information. I consider communication to be successful when the desired objective is attained.    All communication has a purpose, whether to inform, to convince or to serve some other purpose; communication is what ties all departments within an organisation together.   Ã‚   1.2 Explain how to support effective communication within own job role Answers Within my job role as a Registered ManagerRead MoreUnit 501 use and develop systems that promote communication2493 Words   |  10 Pagesand/or GP’s, district nurses etc., I ensure that my language is suitable and formal as this will ensure that the information given is relevant to the service user’s needs. When communicating with staff I adapt my communication to meet their communication needs for example during handover, this is formal due to the sensitive nature where personal information is passed on, the information must be relevant so the care staff can provide the appropriate care required to each service users’ needs and preferencesRead MoreNVQ 5 Communication3308 Words   |  14 PagesManagement Unit 1. Use and Develop Systems that Promote Communication 1. Be able to address the range of communication requirements in own role. 1.1 Review the range of groups and individuals whose communication needs must be addressed in own role. 1.2 Explain how to support effective communication within own job role. 1.3 Analyse the barriers and challenges to communication in own role. 1.4 Implement a strategy to overcome communication barriers. 1.5 Use different means of communication to meet differentRead MoreUse and promote systems that develop communication2509 Words   |  11 PagesCommunication is not only a verbal process, observing an individual’s facial expression and body language are very effective ways of interpreting an individuals needs. In order to minimise any barriers you should always speak clearly and slowly, explain carefully and check that they have understood what you are saying and give the individual time to ask questions and respond. 1.4 Use different means of communication to meet different needs. There are many different means of communication whichRead MoreUnit 1 Level 5 Essay1995 Words   |  8 Pagesbasis with the employees at Aspects Care so that they feel they are able to seek advice and express any concerns they may have. I also communicate my own needs and concerns to my line manager via email at our team meetings if available. 1:2, 2:4. Explain how to support effective communication within own job role. Lead the implementation of revised communication systems and practices. To support effective communication within my job role I encourage the staff to discuss any concerns or suggestionsRead MoreUnit 5014639 Words   |  19 Pagesï » ¿Unit 501 Use and develop systems that promote communication. (SHC51) 1. Be able to address the range of communication requirements in own role. 1:2 - Explain how to support effective communication within own job role. Everyone in a managerial role is responsible for establishing the communication needs of the service users, providing appropriate support and ensuring any equipment needed to communicate is available. The Managerial role is to empower and promote the rights of every person takingRead MoreQcf 5 Unit 5015985 Words   |  24 PagesLearning outcome 1 1. Be able to address the range of communication requirements in own role The learner can: 1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role 1.2 Explain how to support effective communication within own job role 1.3 Analyse the barriers and challenges to communication within own job role 1.4 Implement a strategy to overcome communication barriers 1.5 Use different means of communication to meet different needs LearningRead MoreHealth: Sociology and Social Care9095 Words   |  37 Pagesgain an understanding of the legal frameworks surrounding the recording of information about people. Learners will gain an understanding of the use of information and communication technology as a tool in health and social care settings. Learners should note that any direct investigation of communication in health and social care placements or employment should be within the context of a job role. Due regard should be given to the confidentiality of information if used to support assessmentRead MoreCommunication Systems3002 Words   |  13 Pagesof person central. Good communication and documentation provides consistency in supporting staff and clients in SMART objectives and goals. Life star and goals as an example- template. Read it and sign n it sheet and summarise it. Unit 501 1.2 Explain how to support effective communication within job role communication plays a vital role in providing a duty of care. To provide a duty of care at the best possible standards staff must be able to communicate automaton /sign brail verbally